If you are not satisfied with the response of a public authority or they fail to respond to your request, an applicant may then:
3. Complain to the Ombudsman; and/or
4. Apply to the High Court for judicial review of the decision.
You may apply to the Ombudsman within 21 days of receiving notice of a refusal. Within 30 days of receiving your written complaint, the Ombudsman will examine the document(s) - if it exists - and make recommendations to the authority on the granting of access to the document(s).
Applications to the High Court for judicial review of a refusal must be made within 3 months of receiving written notification of the decision. The judicial review process is governed by the Judicial Review Act, No. 60 of 2000.